Patient Portal Frequently Asked Questions

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Our Online Patient Portal facilitates better communication with our practice by providing established patients convenient and secure access 24 x 7.

Using our secure portal you will be able to:

  • Manage your or your family members personal and insurance information
  • Send non-urgent messages to our clinical staff
  • Manage appointments
  • Review lab results
  • Request a prescription refill
  • Pay your bill

Although this tool is designed to be a convenient resource for our patients, it should not take the place of any important communications about your care. We continue to encourage you to call our office as necessary at (410) 897-9841. Please note, messages are usually returned in about 1-2 business days.

No! You may simply decline or defer access. We understand that the patient portal does not interest everyone

Yes! While you CAN access the patient portal from your mobile phone, it will have LIMITED functionality.

No! The Annapolis Internal Medicine patient portal is accessed via web browsers. We DO NOT have a downloadable app from the Apple Store or Google Play.

Yes! More than one patient portal account can be linked to a single e-mail address. We recommend that you contact us so we can assist with the linking process.

Yes! The patient must consent to the granting of patient portal access on their behalf. The person being provided access does NOT need to be a patient of Annapolis Internal Medicine themselves.

Currently the patient portal does not support the uploading of documents from patients.

It is at your provider’s discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal.

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