Category: News

New Phone System

AIM has just implemented a new phone system! We apologize for any issues that may have occured during this process.  Please be assured that we are actively working to resolve these issues. 

Our new prompt options are as follows:

– 0 to reach an operator

– 2 if calling from a doctor’s office or medical facility

– 3 if the call is regarding an urgent matter

– 4 regarding appointments

– 5 to request a referral

– 6 to reach our business office

– 7 to leave a non-urgent message that will be handled within 2-3 business days

– 8 for our office address, fax number and remittance address


Know the right place to go!

We encourage our patients to use the secure link listed below to learn about what warrants an ER visit vs. visiting an urgent care facility. It is recommended our patients use the Walk-in Clinic when appropriate. If you’re ever unsure and our office is closed, please dial (443) 481-3025 to speak to our on-call physician.

Click here!